Kearny Mesa Automotive & Transmission

Ashley Sutherland 4 months ago

I had a great experience with Kearny Mesa Automotive & Transmission and really appreciate both the quality of their work and how they stand behind it. They completed major repairs on my car, including a turbo repair, oil cooler and hose replacement, and a valve cover gasket. The car is now running significantly better - much smoother and more reliable. A few months after the initial work, I noticed a burning smell and brought the car back in. They took the concern seriously and determined that a gasket connected to the turbo had failed. They repaired it under warranty without any hassle, which I really appreciated. It says a lot about a shop when they stand behind their work. They also went above and beyond by replacing a headlight bulb for me at no charge during that visit, which was a really nice and unexpected touch. Overall, I felt taken care of throughout the process. The team was professional, thorough, and made sure everything was resolved the right way. I would definitely recommend Kearny Mesa Automotive & Transmission and would return for future service.

Chrissy Iemma 7 months ago

I cannot say enough good things about this repair shop and, especially, Francisco. My vehicle was originally stuck at the dealership service center with an open invoice that had to be paid before they would release it. When Francisco reviewed the invoice, he immediately spotted erroneous charges and argued on my behalf to have them corrected - without me even asking. I showed his email to several friends, and even they were shocked by how thorough and professional he was in pushing back. That alone earned my trust. Francisco personally picked up my vehicle, coordinated everything seamlessly, and had an entirely new engine installed within a week - which is incredible considering the scope of the work. To make matters even better, he later removed a charge from my estimate because the actual cost to him was less. Who does that? That level of honesty is rare. From start to finish, this shop demonstrated integrity, efficiency, and genuine customer advocacy. I never felt taken advantage of, rushed, or kept in the dark. Francisco treated my car - and my money - as if they were his own. If you’re looking for a shop that is skilled, ethical, fast, and truly stands up for their custome

Mika B a year ago

Came for smog and greeted by a very rude young man, probably aged 20-25, with long curly hair. I walked in and he did not greet me and glanced at me blankly until I said I needed a smog check. I told him I left my car engine on for the smog check, and he asked me “why?” and “Who told you to do that?” as if I am crazy. He then told me the wait would be three hours, so I walked away to get picked up but decided after about five minutes (after calling another place I realized a 3 hour wait is not normal) to just go somewhere else. I came back in and found my car still on, pulled in and being checked if it’s ready. So I wasn’t crazy for leaving it on? Then I went back in and said I’ll go somewhere else. Again he was very blank and condescending. He was the only one there and had zero customer service skills, just left me feeling like an idiot. Not everyone knows about cars, in fact most people don’t! Be kind.

Paolo Bejar a year ago

I'm from Los Angeles, and I came to San Diego to look at a Mazda I was interested in purchasing. I went here to get a pre-purchase inspection. I was more than happy with the through job they did. They provided me with a full report and pictures of the detailed inspection! They were super helpful and explained everything and provided me with informative recommendations. The car turned out mechanically sound, and I'm coming back to San Diego this week to purchase my Mazda! Highly recommend this shop! Thanks guys!

S Chen Edited 2 years ago

Hopefully this review will help others avoiding losing a lot of time and money like us. Our car was working perfectly fine when we brought it to this garage, we only came for an oil leak issue. We came in with a previously done diagnosis saying the issue came from the camshaft/crankshaft seals. They told us they needed to do their own diagnosis using a fluorescent fluid etc. Fair enough. They ended up telling us it was coming from the o-ring and charged us 1,000$ to do the work. We got the car back, the car was still leaking from the EXACT SAME SPOT. We suspect that they never done their initial diagnosis in the first place and that they tried to charge us a 1,000$ for a quick fix. We brought it back to them and they accepted to work on the car again for free agreeing that it was a fault on THEIR end. It took them another week to fix it, telling us it was finally coming from the oil pump and it was an extra 500$ to fix it. Ok fine but as soon as we told them we wanted the parts back they finally ended up saying it was not from the oil pump but from the camshaft seal (Thats exactly what our initial diagnosis said). We ended up getting our car back with a lot of new issues that we di